Capacity: 1TB (1000GB)
Download PDF Specifications | |
SKU | ASSD-3PL256-1TBF |
EAN/UPC Code | 708326914512 |
Brand | Apricorn |
Portable Drive Capacity | 1TB (1000GB) |
Model/Series/Type | Aegis Padlock SSD |
USB Connection Type | Standard (Type-A) |
USB Speed | USB 3.0 |
Warranty | 3 Years |
Casing Material | Aluminum |
Hardware Encryption | 256-bit AES-XTS |
Encryption Level | FIPS 140-2 |
Dust & Water Resistant | IP56 |
Operating System Compatibility | Windows 10; Windows 8.1; Windows 8; Windows 7 (SP1); Mac OS X (v.10.9.x+); Chrome OS |
Operating Temperature | 0°C to 60°C |
Recovery PINs | Yes |
Product Type/Family | Hard Drives |
Product Condition | New |
Admin Mode | Yes |
Bootable | Yes |
Overview.
Where super tough meets ultra secure you'll find the Aegis Padlock SSD. Boasting a crush resistant, aluminum enclosure that is water resistant and impervious to dust and grit, this secure USB 3.0 solid state drive is as tough as they come.Clocking Speeds of over 200MB/s Apricorn's Next Generation USB 3.0 Encrypted Solid State Drive Fuses FIPS 140-2 Hardware Data Protection with a Rugged Design.
With no moving parts, this drive is drop and vibration resistant and is unaffected by high humidity and extreme temperatures. Invincible to key logging attacks, the Padlock SSD is accessed with one of five unique PINs entered via its onboard keypad. Certified to NIST FIPS 140-2 Level 2 requirements, the Padlock SSD is tested on 11 cryptographic levels. All data on the drive is protected with real-time hardware AES-XTS 256-bit encryption, and with no software involved in its installation or operation, this drive requires no ADMIN rights. Combine this with an integrated USB 3.0 cable and SSD speeds, the Padlock SSD is among the fastest, toughest, and most secure external drives out there.
Why use a Solid State Drive?
- 5X Greater Life Expectancy than Premium Rotational Drives
- Works in extreme temperatures
- Freezing temps of 5F (-15C)
- Searing temps of up to 130F (55C)
- Unaffected by high humidity
- Functions in 95% humidity at temps up to 131F (55C)
- Shock and vibration resistant
- Rated to: Shock 1500G/0.5ms, Vibration 20G/20-2000Hz
- With no moving parts, the Aegis Padlock SSD is completely silent
FIPS 140-2 Level 2 Validated.
Tested and validated by the National Institute of Standards and Technology (NIST) for use by the Federal governments of the USA, Canada and others, the Aegis Fortress Drive is based on Apricorn's FIPS 140-2 Level 2 validated encryption module.
The epoxy coated boundary includes all encryption functions and all Critical Security Parameters (CSPs) such as PIN storage, encryption key generation and storage, random number and seed generators, and all firmware storage. The FIPS module is a complete encryption system, and all CSPs never leave the boundary and are never shared with a host system. By design, the HDD/SSD that stores the encrypted data is excluded from this boundary to both maximize affordability and product line flexibility in capacity and form factor offerings.
Additionally governments and public companies worldwide in the education, healthcare, and financial services industries have adopted using FIPS 140-2 validated drives as the regulations requiring their use is continuously expanding. Enterprises that wish to use the strongest encryption available have also adopted using FIPS 140-2 drives as it's widely known how stringent the testing is to receive this level of certification.
Easy-to-use KeyPad, Software Free Design and Ability to Work on ANY Operating System makes Corporate Deployment a Breeze.
With an easy-to-use keypad design and software free setup, the Aegis Padlock SSD Secure Drive enables you to access the drive with your own unique PIN. The embedded keypad prevents hardware and software key logging attempts to capture your password entered via the host system.
Utilizes Military Grade FIPS PUB 197 Validated Encryption Algorithm.
Featuring 256-bit AES-XTS hardware encryption, the Aegis Padlock SSD seamlessly encrypts all data on the drive on-the-fly, keeping your data safe even if the solid state drive is removed from its enclosure.
Software Free Design – With no admin rights to contend with.
Setup takes just minutes. With no software installation required for setup or operation and the ability to run on any platform, the Aegis Padlock SSD provides stress-free deployment in corporate environments.
Independent Admin and User PINs.
The Aegis Padlock can be configured with independent Admin and User PINs. The Administrator Feature allows enrollment of up to five unique User ID's and one Administrator, making it a useful business collaboration tool. If the User forgets their PIN, the drive can be unlocked using the Admin PIN. With its Forced Enrollment feature, the Aegis Padlock SSD requires you to create your own unique PIN at first use, ensuring a secure PIN from the get go.
Drive Reset Feature.
The Aegis Padlock SSD also employs a useful drive reset feature, which can be implemented with a unique command. This clears all PINs and data, and creates a new randomly generated encryption key, enabling the drive to be reset and redeployed as many times as needed.
Auto-lock Feature.
The unattended Aegis Padlock SSD can be configured to lock after a pre-determined amount of time of your choosing. Ideal for protecting your data when you're away from your desk.
Data at Rest protection.
All data, PINs, and encryption keys are always encrypted while at rest.
Brute Force Self Destruct Feature.
The Aegis Padlock SSD uses a three pronged approach to protect against a Brute Force attack. The first step is to deny access to the drive until the drive can verify the user PIN. After several incorrect attempts the drive will lock itself, requiring the drive to be plugged in again to input a PIN. This feature blocks automated attempts to enter PIN numbers. Lastly, after a predetermined number of failed PIN entries, the Padlock SSD assumes it is being attacked and will destroy the encryption key and lock itself, rendering the data useless and requiring a total reset to redeploy the Padlock SSD.
Sealed from Physical Attacks by Tough Epoxy Coating.
In addition to encrypting all of the PINs, data and the encryption key itself, the Aegis Padlock adds another barrier between your data and a hacker. The encryption chip and circuitry of the Aegis Padlock are completely protected by a super tough epoxy compound, which is virtually impossible to remove without causing permanent damage to the electronics. This barrier prevents a potential hacker from accessing the encryption circuitry and launching a variety of potential attacks.
VTC (Variable Timing Circuit) Technology
Protection against hacker attempts doesn't stop with Brute Force. Incorporated into the Aegis Padlock SSD electronics is Apricorn's Variable Time Circuit (VTC) technology, working to thwart “timing attacks” aimed at accessing the drive by studying the behavior and infiltrating the Padlock's electronics.
Wear Resistant Key Pad - IP56 Certified Water & Dust Resistant.
Designed with protection in mind, the entire Aegis Padlock SSD family incorporates ‘wear resistant' keypads to hide key usage and avoid tipping off a potential hacker to the commonly used keys.
Crush Resistant Case.
The enclosure is constructed from durable, light weight aluminum.
Crush Resistant Case and Compact, Rugged Design.
Perfect for taking your data on the road, the Aegis Padlock SSD enclosure is constructed from durable, light weight aluminum. The Aegis Padlock SSD low powered design and virtually indestructible construction is perfect for using with notebooks and taking your data on the road. Perfectly pocketable, the Aegis Padlock SSD compact, robust design features a convenient integrated USB cable; eliminating the need to carry around cords and allows you to be connected at the flick of a fingertip.
Super fast USB 3.0 Connection – Data transfer speeds up to 10X faster than USB 2.0.
With USB 3.0 data transfer rates up to ten times faster than traditional USB 2.0 drives, the Aegis Padlock SSD superfast performance is comparable to that of your computer's internal drive, enabling you transfer large files in seconds or quickly backup an entire system. The Aegis Padlock SSD is also backwards compatible with USB 2.0 and 1.1 ports.
Apricorn Support: https://www.apricorn.com/contact-technical-support/
MemoryCow despatch times:
Day/Time Of Order | Same Day Despatch | Expected Despatch Date |
Monday-Friday (Up to 4pm) | Yes. | Same day. |
Monday-Friday (After 4pm) | No | Next working day. If ordered after 4pm on a Friday the despatch date will be the following Monday (excluding public holidays). |
Saturday-Sunday | N/A | The following Monday excluding public holidays. |
United Kingdom (Inc Channel Islands);
Next Working Day By 1pm (Royal Mail Guaranteed Next Working) - £7.99.
Tracked24 (Royal Mail Estimated Next Working Day) - £4.99.
Economy (Royal Mail Estimated 3-5 working days) - £FREE.
Express Courier (DPD/DHL/TNT/UPS) - £7.99.
Country | Delivery Options | Cost (£ GBP) | Delivery Times (*Estimated) |
---|---|---|---|
Andorra | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Australia | Tracked By Courier (International) | £45.00 | 3-5 Business Days |
Tracked By Courier (ROW) | £45.00 | 5-7 Business Days | |
Delivery: 3-5 Business Days* | £34.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £44.99 | 5-7 Business Days | |
Austria | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Belarus | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Belgium | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Bosnia and Herzegovina | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Bulgaria | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Croatia | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Cyprus | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Czech Republic | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Denmark | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Estonia | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Faroe Islands | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Finland | Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
France | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Germany | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Gibraltar | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Greece | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Hong Kong | Tracked By Courier (International) | £45.00 | 3-5 Business Days |
Tracked By Courier (ROW) | £45.00 | 5-7 Business Days | |
Hungary | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Iceland | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Ireland (Republic Of) | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Italy | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Japan | Tracked By Courier (ROW) | £45.00 | 5-7 Business Days |
Tracked By Courier (International) | £45.00 | 3-5 Business Days | |
Delivery: 3-5 Business Days* | £34.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £44.99 | 5-7 Business Days | |
Korea, Republic of | Tracked By Courier (International) | £45.00 | 3-5 Business Days |
Tracked By Courier (ROW) | £45.00 | 5-7 Business Days | |
Delivery: 3-5 Business Days* | £34.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £44.99 | 5-7 Business Days | |
Latvia | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Liechtenstein | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Lithuania | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Luxembourg | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Malta | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Monaco | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Montenegro (Republic of) | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Netherlands | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Norway | Tracked By Courier (Europe) | £35.00 | 5-14 Business Days |
Tracked By Courier (International) | £35.00 | 2-3 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Poland | Tracked By Courier (Europe) | £35.00 | 5-14 Business Days |
Tracked By Courier (International) | £35.00 | 2-3 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Portugal | Tracked By Courier (Europe) | £35.00 | 5-14 Business Days |
Tracked By Courier (International) | £35.00 | 2-3 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Romania | Tracked By Courier (Europe) | £35.00 | 5-14 Business Days |
Tracked By Courier (International) | £35.00 | 2-3 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
San Marino | Tracked By Courier (Europe) | £35.00 | 5-14 Business Days |
Tracked By Courier (International) | £35.00 | 2-3 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Saudi Arabia | Delivery: 3-5 Business Days* | £34.99 | 3-5 Business Days |
Delivery: 5-7 Business Days* | £44.99 | 5-7 Business Days | |
Serbia (Republic of) | Tracked By Courier (Europe) | £35.00 | 5-14 Business Days |
Tracked By Courier (International) | £35.00 | 2-3 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Singapore | Tracked By Courier (International) | £45.00 | 3-5 Business Days |
Tracked By Courier (ROW) | £45.00 | 5-7 Business Days | |
Delivery: 3-5 Business Days* | £34.99 | 3-5 Business Days | |
Slovak Republic | Tracked By Courier (Europe) | £35.00 | 5-14 Business Days |
Tracked By Courier (International) | £35.00 | 2-3 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Slovenia | Tracked By Courier (Europe) | £35.00 | 5-14 Business Days |
Tracked By Courier (International) | £35.00 | 2-3 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Spain | Tracked By Courier (Europe) | £35.00 | 5-14 Business Days |
Tracked By Courier (International) | £35.00 | 2-3 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Spain (Canary Islands) | Tracked By Courier (Europe) | £35.00 | 5-14 Business Days |
Tracked By Courier (International) | £35.00 | 2-3 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Sweden | Tracked By Courier (Europe) | £35.00 | 5-14 Business Days |
Tracked By Courier (International) | £35.00 | 2-3 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Switzerland | Tracked By Courier (Europe) | £35.00 | 5-14 Business Days |
Tracked By Courier (International) | £35.00 | 2-3 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
United Arab Emirates | Tracked By Courier (International) | £45.00 | 3-5 Business Days |
Tracked By Courier (ROW) | £45.00 | 5-7 Business Days | |
Delivery: 3-5 Business Days* | £34.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £44.99 | 5-7 Business Days |
Delivery Notes:
**We will despatch your order the very same day if we receive cleared payment by 4pm Mon-Fri.
These delivery estimates apply when you order up to 4pm Mon-Fri (excluding public holidays).
We charge a one off delivery cost as outlined below regardless of how many items you order or the weight of your order.
Estimated delivery times are provided to us by the respective delivery companies. We pass this information onto you, the customer.
Despatch times do not apply to UK public holidays.
Estimated delivery times are taken from the next available working day available for delivery. For example if an order was despatched on a working Wednesday by 4pm, the first available working day for delivery would be Thursday provided you placed your order by 4pm on the Wednesday. If the next available weekday is a UK bank holiday/public holiday then your order will be despatched on the next available working day.
Our warehouse reserves the right to upgrade the delivery method you select on your order.
Don't see your country listed below? Contact us for a shipping quote.
*All delivery times are estimated unless stated.
**Applies only to SKUs that are in stock. Please see the product page / checkout for more information regards stock availability.
MemoryCow offers a very flexible and hassle free returns policy. If for whatever reason you are not happy with the item purchased you can return it to us within 12months for a refund (for unused and unopened items) or within 30 days on opened and used items for a refund. This applies to items purchased direct through MemoryCow only.
Our 30 Day Returns Money Back Guarantee Satisfaction Guarantee:
For items opened and used and that are returned in a resellable condition.
Our 365 Day Returns Money Back Guarantee Satisfaction Guarantee:
For items that remain sealed and unused.
Some items are excluded from our moneyback guarantee unless they have developed a fault. These include;
- Headphones
- Earphones
- Custom made and designed products such as flash memory products with custom logo’s on them. E,g USB flash drives and memory cards with your own logo
Returns FAQs
What is your returns criteria?
On opened items 30 days from date of receipt or expected date of receipt on non tracked items.
On unopened items 365 days.
Do you offer freepost returns?
Yes we do.
How do i go about returning my order?
Please contact us via our contact page with your order number where we will present you with an RMA number and returns label.
Do i need to contact you before returning my order?
Yes, to obtain an RMA number.
Does my item have to include its original packaging?
Yes for items that fall within our 30 day money back guarantee and our 365 day returns. Of course for faulty items we realise you may no longer have the packaging.
Who deals with the warranty on a faulty item?
We will. In some circumstances we may ask you to contact the manufacturer direct for assistance.
Please ensure you have read and comply in full with Section 11 & 12 of our terms and conditions which you can read here in full.
It works well, cheap for such high capacity. Thanks
Great service and great product. I will definitely use you again and tell my friends.
Great service and my order came earlier than was expected. The best part was when I went to the checkout it gave me the option to type in what my device was then they did a check to make sure it was compatible with my order! Nice Touch!!
I was very satisfied from start to finish. You kept me updated regarding my order all the way through the process
Excellent service
Good product at the right price.