Capacity: 4TB (4000GB)
Download PDF Specifications | |
SKU | AFL3-4TB |
EAN/UPC Code | 708326914741 |
Brand | Apricorn |
Portable Drive Capacity | 4TB (4000GB) |
Model/Series/Type | Aegis Fortress L3 |
USB Connection Type | Dual (Type-A & Type-C) |
USB Speed | USB 3.2 |
Warranty | 3 Years |
Casing Material | Aluminum |
Hardware Encryption | 256-bit AES-XTS |
Encryption Level | FIPS 140-2 |
Operating System Compatibility | Windows 10; Windows 8.1; Windows 8; Windows 7 (SP1); Mac OS X (v.10.9.x+); Chrome OS |
Operating Temperature | -40°C to 70°C |
Recovery PINs | Yes |
Product Type/Family | Hard Drives |
Product Condition | New |
Bootable | No |
Admin Mode | Yes |
Overview.
Delivering all of the same next level security features as our Aegis line of secure drives, in an extremely rugged enclosure, and with a new, ultra fast encryption chipset, the L3 is the fastest, most robust, highest capacity drive we've ever made. Tough on the outside, the Fortress L3 is designed to meet NIST's highest level of FIPS validation attainable for portable devices: 140-2 level 3. Small enough to go in a pocket or briefcase, large enough to carry up to 20TB of data, the Fortress L3 allows you to securely and easily carry large amounts of sensitive data everywhere you go. Available in a wide variety of storage capacities in both HDD and high speed SSD models. The Aegis Fortress is Software-Free, 100% hardware-based 256-bit AES XTS encrypted, and onboard keypad PIN authenticated with ultra-fast USB 3.1 (3.0) data transfer speeds. All Data is encrypted on the fly and all PINs and Data remain encrypted while the drive is at rest. Completely cross-platform compatible and OS agnostic; the Aegis Fortress thrives with Windows, Linux, Mac, Android, Symbian and Chrome. It also thrives where software-authenticated encrypted devices can't function, such as embedded systems and equipment in possession of a powered USB port and storage file system but no keyboard.
FIPS 140-2 level 3 validated.
The highest level of FIPS validation granted by NIST The Fortress L3 expands the validation boundary beyond the encryption module, to include all of the electronics, the drive, the entire internal structure and the enclosure's fasteners. With this FIPS validation, the Fortress L3 more than meets the U.S. government standards for information technology and computer security.
Fast read / write speeds.
The Aegis Fortress L3's chipset delivers write speed increases of up to 150% and read speeds of up to 180% in comparison to previous Aegis Fortress models.
Aircraft Grade 6061 aluminum alloy enclosure.
The enclosure is milled from a solid block of aluminum alloy and sealed closed with tamper resistant / evident uni-directional breakaway security fasteners which are driven and cemented in place with hardened epoxy
Separate admin and user mode.
Admin (Device Configuration) Mode and User Access Mode. The Aegis Fortress L3 supports one independent Admin and one User PIN. The Admin mode controls the universal programmable settings of the device and can only be accessed with the Admin PIN. The User mode is limited to basic external drive functions like read /write, unlock / lock, etc. The data on the drive can also be accessed with the admin PIN in the User mode.
Admin forced enrollment.
Unique PIN must be established at time of setup. Eliminates Factory Default PIN Vulnerability. One of the most common vulnerabilities found in password protected peripheral devices are factory preset default PINs. If left unchanged from original factory settings, these simple default PINs serve as unlocked backdoors to these devices and can easily be used by hackers to to access whatever data is on the drive. As with all Apricorn Aegis secure devices, there are no default passwords, and no backdoors. In order to set up the Fortress L3, or any Apricorn secure drive for that matter, the admin must first establish a sufficiently complex, unique PIN before the device can be used or written to.
User forced enrollment.
Beyond the admin, one additional user PIN can be generated to access the device's data. This PIN can be set up by the admin at initial configuration, or the device can be deployed in a state of User Forced Enrollment, where the intended user must first establish his or her own PIN prior to using the device.
Data recovery PINs.
Creates state of user-forced enrollment that restores access to drive. In the event that a User PIN is forgotten, Recovery PINs can be programmed by the admin into the device at time of setup (and any time thereafter) to permit access to the drive's data by creating a new state of User Forced Enrollment leaving the Admin PIN and the drive's data intact. Once a replacement User PIN is generated, access to the drive is restored for the user and that new User PIN serves to replace the previous forgotten one.
Aegis Configurator compatible.
Windows-Based App that quickly sets up multiple devices simultaneously. Create custom profiles and mass configure multiple devices in a matter of seconds using the Aegis Configurator. To configure an expanded number of devices, use the Powered Aegis Configurator Hub bundle.
Polymer-coated wear-resistant onboard membrane type keypad.
Drive is unlocked by entering a PIN on keypad and not the host computer's keyboard. Until the device is unlocked via its keypad, it remains invisible to the host. The embedded keypad circumvents all hardware and software key logging attempts to capture passwords by excluding the host system from the authentication process. Polymer-coated membrane-style keypad is wear-resistant to prevent revealing the drive's most commonly used buttons.
Two read-only modes.
Global, all access settings controlled by admin, and user mode controlling individual settings. Employed in situations that require the drive's contents to be kept intact and unaltered for later examination. The two Read-Only modes are as follows: Universal Read Only is set by the admin from within the admin mode and can't be modified or disabled by anyone but the admin. The second read-only mode can be set and disabled by a user but can also be enabled or disabled by the admin as well.
Programmable PIN lengths.
Admin designates minimum and maximum PIN lengths (between 7 and 16 Characters). The longer the PIN, the more secure the data on the device becomes. For example, the odds of brute force success go from 1/10,000,000 with a 7-digit PIN to 1/100,000,000 with an 8 digit PIN. In cases where the User sets up his or her own PIN from User Forced Enrollment, the Admin can set an enhanced User password length requirement as part of the overall security policy.
Brute-force defense.
Select the number of consecutive invalid pin attempts permitted (4-20) Before Crypto-Erase. Unlocked (authenticated) by entering a PIN on their own onboard keypad. Since the PIN is not entered using the host computer's keyboard, they are not vulnerable to software or hardware-based key-loggers or software-based brute force attacks. However, if the device comes under a physical brute force attack, your data is protected with a programmable "Brute Force Hack Defense Mechanism" which, if the programmed number (between 4 and 20) of consecutive incorrect password entries has been attempted, the device will delete its own encryption key and destroy the ability to decrypt its stored data.
Unattended auto lock.
Programmable length of time of inactivity permitted before drive locks itself. All Aegis Secure Drives will automatically lock once disconnected from a computer's USB port or the power to that USB port is interrupted, or after a pre-programmed period of inactivity.
Lock override.
Allows drive to remain unlocked during USB port re-enumeration (Virtual Machine, Remote Boot). Designated for specific cases in which the drive needs to remain unlocked through USB port re-enumeration such as during reboot, or passing through a virtual machine.
Drive reset feature.
All Apricorn devices can be reset and redeployed over and over. Drive reset clears both the User and Admin PINs, destroys the data, creates a new randomly generated encryption key and allows the drive to be reused repeatedly, with an infinite number of randomly generated encryption keys, allowing the admin and/or user to reset the drive as often as is needed.
Self-destruct PIN.
When programmed and activated, performs a crypto-erase and becomes new access PIN. The last line of defense for data security when the device's physical security is at risk. The Self-Destruct PIN defends against these physically compromising situations by erasing the drive's contents, leaving it in normal working order appearing yet to be deployed.
LED Key press indicator.
Visually confirms successful button presses via the device's LEDs.
IP66 certification.
Dust and water-resistant durable aluminum alloy housing and membrane keypad protecting data goes well beyond encryption. Tough enough to go anywhere, the Aegis Fortress's resilient design makes it perfect for travel and field applications. The Aegis Fortress is tamper-evident and well protected against physical damage.
Two interchangeable USB 3.1 / 3.2 cables.
The Aegis Fortress L3 is compatible with all USB connector types; ships with a USB type A connector.
Apricorn Support: https://www.apricorn.com/contact-technical-support/
MemoryCow despatch times:
Day/Time Of Order | Same Day Despatch | Expected Despatch Date |
Monday-Friday (Up to 4pm) | Yes. | Same day. |
Monday-Friday (After 4pm) | No | Next working day. If ordered after 4pm on a Friday the despatch date will be the following Monday (excluding public holidays). |
Saturday-Sunday | N/A | The following Monday excluding public holidays. |
United Kingdom (Inc Channel Islands);
Next Working Day By 1pm (Royal Mail Guaranteed Next Working) - £7.99.
Tracked24 (Royal Mail Estimated Next Working Day) - £4.99.
Economy (Royal Mail Estimated 3-5 working days) - £FREE.
Express Courier (DPD/DHL/TNT/UPS) - £7.99.
Country | Delivery Options | Cost (£ GBP) | Delivery Times (*Estimated) |
---|---|---|---|
Andorra | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Australia | Tracked By Courier (International) | £45.00 | 3-5 Business Days |
Tracked By Courier (ROW) | £45.00 | 5-7 Business Days | |
Delivery: 3-5 Business Days* | £34.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £44.99 | 5-7 Business Days | |
Austria | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Belarus | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Belgium | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Bosnia and Herzegovina | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Bulgaria | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Croatia | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Cyprus | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Czech Republic | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Denmark | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Estonia | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Faroe Islands | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Finland | Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
France | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Germany | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Gibraltar | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Greece | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Hong Kong | Tracked By Courier (International) | £45.00 | 3-5 Business Days |
Tracked By Courier (ROW) | £45.00 | 5-7 Business Days | |
Hungary | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Iceland | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Ireland (Republic Of) | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Italy | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Japan | Tracked By Courier (ROW) | £45.00 | 5-7 Business Days |
Tracked By Courier (International) | £45.00 | 3-5 Business Days | |
Delivery: 3-5 Business Days* | £34.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £44.99 | 5-7 Business Days | |
Korea, Republic of | Tracked By Courier (International) | £45.00 | 3-5 Business Days |
Tracked By Courier (ROW) | £45.00 | 5-7 Business Days | |
Delivery: 3-5 Business Days* | £34.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £44.99 | 5-7 Business Days | |
Latvia | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Liechtenstein | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Lithuania | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Luxembourg | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Malta | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Monaco | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Montenegro (Republic of) | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Netherlands | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Norway | Tracked By Courier (Europe) | £35.00 | 5-14 Business Days |
Tracked By Courier (International) | £35.00 | 2-3 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Poland | Tracked By Courier (Europe) | £35.00 | 5-14 Business Days |
Tracked By Courier (International) | £35.00 | 2-3 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Portugal | Tracked By Courier (Europe) | £35.00 | 5-14 Business Days |
Tracked By Courier (International) | £35.00 | 2-3 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Romania | Tracked By Courier (Europe) | £35.00 | 5-14 Business Days |
Tracked By Courier (International) | £35.00 | 2-3 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
San Marino | Tracked By Courier (Europe) | £35.00 | 5-14 Business Days |
Tracked By Courier (International) | £35.00 | 2-3 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Saudi Arabia | Delivery: 3-5 Business Days* | £34.99 | 3-5 Business Days |
Delivery: 5-7 Business Days* | £44.99 | 5-7 Business Days | |
Serbia (Republic of) | Tracked By Courier (Europe) | £35.00 | 5-14 Business Days |
Tracked By Courier (International) | £35.00 | 2-3 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Singapore | Tracked By Courier (International) | £45.00 | 3-5 Business Days |
Tracked By Courier (ROW) | £45.00 | 5-7 Business Days | |
Delivery: 3-5 Business Days* | £34.99 | 3-5 Business Days | |
Slovak Republic | Tracked By Courier (Europe) | £35.00 | 5-14 Business Days |
Tracked By Courier (International) | £35.00 | 2-3 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Slovenia | Tracked By Courier (Europe) | £35.00 | 5-14 Business Days |
Tracked By Courier (International) | £35.00 | 2-3 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Spain | Tracked By Courier (Europe) | £35.00 | 5-14 Business Days |
Tracked By Courier (International) | £35.00 | 2-3 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Spain (Canary Islands) | Tracked By Courier (Europe) | £35.00 | 5-14 Business Days |
Tracked By Courier (International) | £35.00 | 2-3 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Sweden | Tracked By Courier (Europe) | £35.00 | 5-14 Business Days |
Tracked By Courier (International) | £35.00 | 2-3 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Switzerland | Tracked By Courier (Europe) | £35.00 | 5-14 Business Days |
Tracked By Courier (International) | £35.00 | 2-3 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
United Arab Emirates | Tracked By Courier (International) | £45.00 | 3-5 Business Days |
Tracked By Courier (ROW) | £45.00 | 5-7 Business Days | |
Delivery: 3-5 Business Days* | £34.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £44.99 | 5-7 Business Days |
Delivery Notes:
**We will despatch your order the very same day if we receive cleared payment by 4pm Mon-Fri.
These delivery estimates apply when you order up to 4pm Mon-Fri (excluding public holidays).
We charge a one off delivery cost as outlined below regardless of how many items you order or the weight of your order.
Estimated delivery times are provided to us by the respective delivery companies. We pass this information onto you, the customer.
Despatch times do not apply to UK public holidays.
Estimated delivery times are taken from the next available working day available for delivery. For example if an order was despatched on a working Wednesday by 4pm, the first available working day for delivery would be Thursday provided you placed your order by 4pm on the Wednesday. If the next available weekday is a UK bank holiday/public holiday then your order will be despatched on the next available working day.
Our warehouse reserves the right to upgrade the delivery method you select on your order.
Don't see your country listed below? Contact us for a shipping quote.
*All delivery times are estimated unless stated.
**Applies only to SKUs that are in stock. Please see the product page / checkout for more information regards stock availability.
MemoryCow offers a very flexible and hassle free returns policy. If for whatever reason you are not happy with the item purchased you can return it to us within 12months for a refund (for unused and unopened items) or within 30 days on opened and used items for a refund. This applies to items purchased direct through MemoryCow only.
Our 30 Day Returns Money Back Guarantee Satisfaction Guarantee:
For items opened and used and that are returned in a resellable condition.
Our 365 Day Returns Money Back Guarantee Satisfaction Guarantee:
For items that remain sealed and unused.
Some items are excluded from our moneyback guarantee unless they have developed a fault. These include;
- Headphones
- Earphones
- Custom made and designed products such as flash memory products with custom logo’s on them. E,g USB flash drives and memory cards with your own logo
Returns FAQs
What is your returns criteria?
On opened items 30 days from date of receipt or expected date of receipt on non tracked items.
On unopened items 365 days.
Do you offer freepost returns?
Yes we do.
How do i go about returning my order?
Please contact us via our contact page with your order number where we will present you with an RMA number and returns label.
Do i need to contact you before returning my order?
Yes, to obtain an RMA number.
Does my item have to include its original packaging?
Yes for items that fall within our 30 day money back guarantee and our 365 day returns. Of course for faulty items we realise you may no longer have the packaging.
Who deals with the warranty on a faulty item?
We will. In some circumstances we may ask you to contact the manufacturer direct for assistance.
Please ensure you have read and comply in full with Section 11 & 12 of our terms and conditions which you can read here in full.
It works well, cheap for such high capacity. Thanks
Great service and great product. I will definitely use you again and tell my friends.
Great service and my order came earlier than was expected. The best part was when I went to the checkout it gave me the option to type in what my device was then they did a check to make sure it was compatible with my order! Nice Touch!!
I was very satisfied from start to finish. You kept me updated regarding my order all the way through the process
Excellent service
Good product at the right price.