Capacity: 16GB
Download PDF Specifications | |
SKU | ASK3-NXC-16GB |
EAN/UPC Code | 708326914987 |
Brand | Apricorn |
USB Capacity | 16GB |
Model/Series/Type | Aegis Secure Key 3NX |
USB Connection Type | Type-C |
Read Speed | Up To 77MB/s |
USB Speed | USB 3.2 |
Write Speed | Up To 72MB/s |
Warranty | 3 Years |
Casing Material | Aluminum (Epoxy-Filled) |
Hardware Encryption | 256-bit AES-XTS |
USB Features | Cap |
File Format | FAT32 |
Encryption Level | FIPS 140-2 |
Dust & Water Resistant | IP67 |
Recovery PINs | Yes |
Product Condition | New |
Packaging Type | Retail |
Product Type/Family | USB Flash Drives |
Bootable | Yes |
Admin Mode | Yes |
Aegis Secure Key 3NXC.
First USB 3.2 Encrypted Flash Key with C-type Connector | FIPS 140-2 level 3 Validation pending | Ultra Compact | On-the-Fly 100% Hardware-Based Encryption | Software-Free Setup and Operation | Cross-Platform Compatible | Host-Free Onboard Keypad Authentication | Rugged Extruded Aluminum Enclosure | Can be Set as Fixed Disk or Removable Media
Built for todays remote workforce.
The first encrypted USB flash key to feature a C connector. Software-Free, 100% hardware-based 256-bit AES XTS encrypted, onboard keypad PIN authenticated, and high speed USB 3.2 (3.0) data transfer speeds. All Data is encrypted on the fly and the device’s PINs and Data remain encrypted while the drive is at rest. Completely cross-platform compatible and OS agnostic; thrives in Windows, Linux, Mac, Android, Chrome, embedded systems, and equipment possessing a powered USB port and storage file system. All internal componentry is protected from physical tampering with a layer of hardened epoxy, and locked-down firmware brings immunity to malware attacks such as BadUSB.
Featuring AegisWare.
The heart and soul of every Apricorn Secure Device, AegisWare is our patent-protected firmware combined with the industry’s most advanced feature set.
FIPS 140-2 Level 3 Validation.
Meets the U.S. government standards for information technology and computer security. NIST FIPS 140 is the cryptography standard program required by the US federal government for protection of sensitive data.
Aegis configurator compatible.
Windows-Based App that Quickly Sets Up Multiple Devices Simultaneously. Create custom profiles and mass configure multiple devices in a matter of seconds using the Aegis Configurator. To configure an expanded number of devices, use the Powered Aegis Configurator Hub bundle.
Seperate admin and user mode.
Admin (Device Configuration) Mode and User Access Mode. The Aegis Secure Key supports independent Admin and User PINs. The Admin mode controls the universal programmable settings of the device and can only be accessed with the Admin PIN. The User mode is limited to basic external drive functions like read /write, unlock / lock, etc. The data on the drive can also be accessed with the admin PIN in the User mode.
Polymer-COated Wear-Resistant onboard keypad.
Drive is Unlocked by Entering a PIN on Keypad and not the Host Computer’s Keyboard. Until the device is unlocked via its keypad, it remains invisible to the host. The embedded keypad circumvents all hardware and software key logging attempts to capture passwords by excluding the host system from the authentication process. Polymer-coated buttons are wear-resistant and designed to not reveal most commonly used buttons.
Admin forced enrollment.
Unique PIN Must be Established at Time of Setup. Eliminates Factory Default PIN Vulnerability. Out of the box, there are no factory pre-set default PINs. In order to set up and use the drive, a unique PIN must first be established by the Admin, from within the Admin mode.
User forced enrollment.
Admin Can Program Device at Setup Requiring User to Establish a Unique PIN. Once a device is configured by the Admin, it can then be deployed in a state of USER FORCED ENROLLMENT in which the User must first establish his or her own User PIN before the drive can be accessed or used.
Data recovery PINs.
Creates State of User Forced Enrollment that Restores Access to Drive. In the event that a User PIN is forgotten, Recovery PINs can be programmed into the device to permit access to the drive’s data by creating a new state of User Forced Enrollment while the Admin PIN and the drive’s data remain intact. Once a replacement User PIN is generated, access to the drive and its contents is restored to the user.
Two Read-Only modes.
Global, All Access Settings Controlled by Admin, and User Mode Controlling Individual Settings. Employed in situations that require the drive’s contents to be kept intact and unaltered for later examination. The two Read-Only modes are as follows: Universal Read Only is set by the admin from within the admin mode and can’t be modified or disabled by anyone but the admin. The second read-only mode can be set and disabled by a user but can also be enabled or disabled by the admin as well.
Programmable PIN lengths.
Admin Designates Minimum and Maximum PIN Lengths (between 7 and 16 Characters). The longer the PIN, the more secure the data on the device becomes. For example, the odds of brute force success go from 1/10,000,000 with a 7-digit PIN to 1/100,000,000 with an 8 digit PIN. In cases where the User sets up his or her own PIN from User Forced Enrollment, the Admin can set an enhanced User password length requirement as part of the overall security policy.
Brute-Force defence.
Select the Number of Consecutive Invalid PIN Attempts Permitted (4-20) Before Crypto-Erase. All Aegis Secure Drives are unlocked (authenticated) by entering a PIN on their own onboard keypad. Since the PIN is not entered using the host computer’s keyboard, they are not vulnerable to software or hardware-based key-loggers or software-based brute force attacks. However, if the device comes under a physical brute force attack, your data is protected with a programmable “Brute Force Hack Defense Mechanism” which, if the programmed number (between 4 and 20) of consecutive incorrect password entries has been attempted, the device will delete its own encryption key and destroy the ability to decrypt its stored data.
PIN guard.
Detects inadvertent button presses and puts the device back into sleep mode to prevent battery drainage and false brute force attempt tallies.
Fixed disk or removable media.
Can be Configured as Fixed Disk or Removable Media in Device Setup. Easily adapts to embedded equipment and OSs that will only recognize one or the other for removable storage. Windows, Mac, and Linux all deal with Mass Storage devices differently depending on whether they report themselves to the host as Removable Media or as Fixed Disks. Some applications or embedded systems may allow one type but not the other. Example: Windows 2 Go will work with devices that report as Fixed Disk but not as Removable Media. Alternately, there are USB boot drive creators and Windows imaging tools that will only work with Removable Media and not with Fixed Disk. It’s not uncommon for older equipment with built-in USB ports (such as those found in hospitals, manufacturing, and monitoring) to seek only Removable Media and ignore all Fixed Disk devices. U.S. Patent No. 10,338,840
Unattended auto lock.
Programmable Period of Inactivity Permitted Before Drive Locks Itself. All Aegis Secure Drives will automatically lock once disconnected from a computer’s USB port or the power to that USB port is interrupted, or after a pre-programmed period of inactivity.
Lock override.
Allows Drive to Remain Unlocked During USB Port Re Enumeration (Virtual Machine, Remote Boot). Designated for specific cases in which the key needs to remain unlocked through USB port re-enumeration such as during reboot, or passing through a virtual machine.
Drive reset feature.
All Apricorn Devices can be Reset and Redeployed Over and Over. Drive reset clears both the User and Admin PINs, destroys the data, creates a new randomly generated encryption key and allows the drive to be reused repeatedly, with an infinite number of randomly generated encryption keys, allowing the admin and or user to reset the drive as often as is needed.
Self-Destruct PIN.
When Programmed and Activated, Performs a Crypto-Erase and Becomes New Access PIN. The last line of defense for data security when the device’s physical security is at risk. The Self-Destruct PIN defends against these physically compromising situations by erasing the key’s contents, leaving it in normal working order appearing yet to be deployed.
LED key press indicator.
Visually Confirms Successful Button Presses via the Device’s LEDs.
IP68 certified.
Dust and Water Resistant Durable Aluminum Housing Protecting data goes well beyond encryption. Tough enough to go anywhere, the Aegis Secure Key’s resilient design makes it perfect for travel and field applications. With its rugged, extruded aluminum crush-resistant casing, the Aegis Secure Key is tamper evident and well-protected against physical damage.
Apricorn Support: https://www.apricorn.com/contact-technical-support/
MemoryCow despatch times:
Day/Time Of Order | Same Day Despatch | Expected Despatch Date |
Monday-Friday (Up to 4pm) | Yes. | Same day. |
Monday-Friday (After 4pm) | No | Next working day. If ordered after 4pm on a Friday the despatch date will be the following Monday (excluding public holidays). |
Saturday-Sunday | N/A | The following Monday excluding public holidays. |
United Kingdom (Inc Channel Islands);
Next Working Day By 1pm (Royal Mail Guaranteed Next Working) - £7.99.
Tracked24 (Royal Mail Estimated Next Working Day) - £4.99.
Economy (Royal Mail Estimated 3-5 working days) - £FREE.
Express Courier (DPD/DHL/TNT/UPS) - £7.99.
Country | Delivery Options | Cost (£ GBP) | Delivery Times (*Estimated) |
---|---|---|---|
Andorra | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Australia | Tracked By Courier (International) | £45.00 | 3-5 Business Days |
Tracked By Courier (ROW) | £45.00 | 5-7 Business Days | |
Delivery: 3-5 Business Days* | £34.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £44.99 | 5-7 Business Days | |
Austria | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Belarus | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Belgium | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Bosnia and Herzegovina | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Bulgaria | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Croatia | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Cyprus | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Czech Republic | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Denmark | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Estonia | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Faroe Islands | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Finland | Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
France | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Germany | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Gibraltar | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Greece | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Hong Kong | Tracked By Courier (ROW) | £45.00 | 5-7 Business Days |
Tracked By Courier (International) | £45.00 | 3-5 Business Days | |
Hungary | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Iceland | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Ireland (Republic Of) | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Italy | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Japan | Tracked By Courier (International) | £45.00 | 3-5 Business Days |
Tracked By Courier (ROW) | £45.00 | 5-7 Business Days | |
Delivery: 3-5 Business Days* | £34.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £44.99 | 5-7 Business Days | |
Korea, Republic of | Tracked By Courier (International) | £45.00 | 3-5 Business Days |
Tracked By Courier (ROW) | £45.00 | 5-7 Business Days | |
Delivery: 3-5 Business Days* | £34.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £44.99 | 5-7 Business Days | |
Latvia | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Liechtenstein | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Lithuania | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Luxembourg | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Malta | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Monaco | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Montenegro (Republic of) | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Netherlands | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Norway | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Poland | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Portugal | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Romania | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
San Marino | Tracked By Courier (International) | £35.00 | 2-3 Business Days |
Tracked By Courier (Europe) | £35.00 | 5-14 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Saudi Arabia | Delivery: 3-5 Business Days* | £34.99 | 3-5 Business Days |
Delivery: 5-7 Business Days* | £44.99 | 5-7 Business Days | |
Serbia (Republic of) | Tracked By Courier (Europe) | £35.00 | 5-14 Business Days |
Tracked By Courier (International) | £35.00 | 2-3 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Singapore | Tracked By Courier (ROW) | £45.00 | 5-7 Business Days |
Tracked By Courier (International) | £45.00 | 3-5 Business Days | |
Delivery: 3-5 Business Days* | £34.99 | 3-5 Business Days | |
Slovak Republic | Tracked By Courier (Europe) | £35.00 | 5-14 Business Days |
Tracked By Courier (International) | £35.00 | 2-3 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Slovenia | Tracked By Courier (Europe) | £35.00 | 5-14 Business Days |
Tracked By Courier (International) | £35.00 | 2-3 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Spain | Tracked By Courier (Europe) | £35.00 | 5-14 Business Days |
Tracked By Courier (International) | £35.00 | 2-3 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Spain (Canary Islands) | Tracked By Courier (Europe) | £35.00 | 5-14 Business Days |
Tracked By Courier (International) | £35.00 | 2-3 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Sweden | Tracked By Courier (Europe) | £35.00 | 5-14 Business Days |
Tracked By Courier (International) | £35.00 | 2-3 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
Switzerland | Tracked By Courier (Europe) | £35.00 | 5-14 Business Days |
Tracked By Courier (International) | £35.00 | 2-3 Business Days | |
Delivery: 3-5 Business Days | £29.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £29.99 | 5-7 Business Days | |
United Arab Emirates | Tracked By Courier (International) | £45.00 | 3-5 Business Days |
Tracked By Courier (ROW) | £45.00 | 5-7 Business Days | |
Delivery: 3-5 Business Days* | £34.99 | 3-5 Business Days | |
Delivery: 5-7 Business Days* | £44.99 | 5-7 Business Days |
Delivery Notes:
**We will despatch your order the very same day if we receive cleared payment by 4pm Mon-Fri.
These delivery estimates apply when you order up to 4pm Mon-Fri (excluding public holidays).
We charge a one off delivery cost as outlined below regardless of how many items you order or the weight of your order.
Estimated delivery times are provided to us by the respective delivery companies. We pass this information onto you, the customer.
Despatch times do not apply to UK public holidays.
Estimated delivery times are taken from the next available working day available for delivery. For example if an order was despatched on a working Wednesday by 4pm, the first available working day for delivery would be Thursday provided you placed your order by 4pm on the Wednesday. If the next available weekday is a UK bank holiday/public holiday then your order will be despatched on the next available working day.
Our warehouse reserves the right to upgrade the delivery method you select on your order.
Don't see your country listed below? Contact us for a shipping quote.
*All delivery times are estimated unless stated.
**Applies only to SKUs that are in stock. Please see the product page / checkout for more information regards stock availability.
MemoryCow offers a very flexible and hassle free returns policy. If for whatever reason you are not happy with the item purchased you can return it to us within 12months for a refund (for unused and unopened items) or within 30 days on opened and used items for a refund. This applies to items purchased direct through MemoryCow only.
Our 30 Day Returns Money Back Guarantee Satisfaction Guarantee:
For items opened and used and that are returned in a resellable condition.
Our 365 Day Returns Money Back Guarantee Satisfaction Guarantee:
For items that remain sealed and unused.
Some items are excluded from our moneyback guarantee unless they have developed a fault. These include;
- Headphones
- Earphones
- Custom made and designed products such as flash memory products with custom logo’s on them. E,g USB flash drives and memory cards with your own logo
Returns FAQs
What is your returns criteria?
On opened items 30 days from date of receipt or expected date of receipt on non tracked items.
On unopened items 365 days.
Do you offer freepost returns?
Yes we do.
How do i go about returning my order?
Please contact us via our contact page with your order number where we will present you with an RMA number and returns label.
Do i need to contact you before returning my order?
Yes, to obtain an RMA number.
Does my item have to include its original packaging?
Yes for items that fall within our 30 day money back guarantee and our 365 day returns. Of course for faulty items we realise you may no longer have the packaging.
Who deals with the warranty on a faulty item?
We will. In some circumstances we may ask you to contact the manufacturer direct for assistance.
Please ensure you have read and comply in full with Section 11 & 12 of our terms and conditions which you can read here in full.
It works well, cheap for such high capacity. Thanks
Great service and great product. I will definitely use you again and tell my friends.
Great service and my order came earlier than was expected. The best part was when I went to the checkout it gave me the option to type in what my device was then they did a check to make sure it was compatible with my order! Nice Touch!!
I was very satisfied from start to finish. You kept me updated regarding my order all the way through the process
Excellent service
Good product at the right price.